Upgrading automatically

Last Updated : Dec 19, 2025 |

About this task

Perform the following procedure to upgrade when you run the Avaya Aura® MS 10.2 installer on an existing Avaya Aura® MS an earlier 10.1.0 system. The procedure includes steps to prepare the system for upgrade and to bring the system back in to service as follows:

  • Set the server through a progression of Pending Lock, Lock, and Stopped states to take the server out of service for the upgrade.

  • Uninstall packaged applications.

  • Upgrade to the new software.

  • Verify that the system is functional and that there are no unexpected alarms.

Before you begin

  • Ensure that the system meets the prerequisites for upgrade. See the upgrade prerequisites earlier in this chapter.

  • Create media server backups. Backups are necessary if a rollback to Avaya Aura® MS is required.

  • If you are upgrading a server that is member of a cluster, ensure that you are performing the task as part of one of the cluster upgrade procedures before continuing. Ensure that you start at the correct step in the following procedure, if specified by the cluster upgrade procedure.

  • If you are not updating the operating system, disk drive, or server hardware, you can use the automated procedure to upgrade the media server without first uninstalling the previous release.

Procedure

  1. Prevent new sessions from starting on the system by navigating to EM > System Status  > Element Status and selecting More Actions > Pending Lock.
  2. Click Confirm.
  3. Check for active sessions on the server by navigating to EM > System Status  > Monitoring > Active Sessions.

    Wait for the active sessions to end. The system automatically changes to the Locked state after all the sessions have ended.

    Perform the following steps if you want to continue before the active sessions end:

    1. Manually lock Avaya Aura® MS, by navigating to EM > System Status > Element Status and clicking More Actions > Lock.

      Locking the media server also ends any remaining sessions.

    2. Click Confirm.
  4. After the system ends the sessions, stop Avaya Aura® MS by navigating to EM > System Status > Element Status and clicking Stop.
  5. Click Confirm.
  6. Transfer the Avaya Aura® MS 10.x installer to the server.
  7. As a Linux® root user, navigate the file system to locate the installer and run the installer as follows: ./MediaServer_10.2.0.39_2024.09.23.bin
  8. When the system displays the upgrade introduction, select the option to install the upgrade.
  9. Read and accept the license agreement.
  10. Review the installation summary and select Install to start the upgrade.
  11. After the upgrade, press Enter to exit the installer
  12. Optional Install the latest versions of each required application by running the installer for each application.

    For application installation procedures, see application documentation.

  13. Ensure that the required software is installed by navigating to EM > Tools > Manage Software > Inventory.
  14. Check for any service-impacting alarms and perform an appropriate test for the system. For example, place a call to the application.
    Important:

    The upgrade process ensures that the system configuration parameters and all application data are upgraded and ready to use. However, there are new and updated system configuration options in this release that are not automatically configured. To ensure that the new options are configured properly, see Implementing and Administering Avaya Aura® Media Server. Many systems might not need any additional configuration.

Related information
System requirements
Linux installation
System requirements