DOCSHUB DOCSHUB
  • Library
  • Avaya Support Site Avaya Learning Blogs Videos & Podcasts Knowledge base Report Product bugs
Deutsch English Español (México) Français Français (Canada) Italiano Magyar Nederlands Polski Português (Brasil) Română Русский עברית العربية 中文(简体) 中文(繁體) 日本語 한국어
Login
DOCSHUB DOCSHUB
  • Library
  • Avaya Support Site Avaya Learning Blogs Videos & Podcasts Knowledge base Report Product bugs
  • Deutsch English Español (México) Français Français (Canada) Italiano Magyar Nederlands Polski Português (Brasil) Română Русский עברית العربية 中文(简体) 中文(繁體) 日本語 한국어
Login

Maintaining and Troubleshooting Avaya Session Border Controller

Table of Contents

Type to filter navigation items by title
  • Legal
  • Introduction
    • Purpose
  • Maintenance procedures
    • Backup and restore
      • Creating a backup
      • Restoring the data
    • Changing the ipcs password and unlocking the ipcs user account
    • Resetting the root or ipcs password
    • Resetting the GUI password
    • Restarting the IPCS services
    • Acquiring WebLM license on Avaya SBC
    • Connecting Avaya SBC with an external WebLM server
    • Swapping a separate Avaya SBC server deployed under EMS
    • Swapping Avaya SBC devices in an HA pair deployment
    • Swapping an EMS server in a single server deployment
    • Swapping a primary EMS server in an HA pair deployment
    • Swapping a secondary EMS server in an HA pair deployment
    • Deleting a device configuration
    • Reconfiguration command options
    • Changing the management IP from the EMS web interface
    • Changing management IP, gateway and network mask details for a single server deployment
    • Changing the management IP for an HA deployment
      • Changing management IP, gateway IP, and network mask details on primary EMS
        • Changing primary EMS IP on unreachable Avaya SBC
        • Changing the NTP IP address on Avaya SBC
        • Changing IP address of the primary EMS server on the secondary EMS server
      • Changing management IP, gateway IP, and network mask details on secondary EMS
      • Changing management IP, gateway IP, and network mask details on Avaya SBC
    • Changing hostname
    • Changing network passphrase
    • Regenerating self-signed certificates
    • Regenerating the rest credentials
    • Changing DNS IP and FQDN
    • Determining whether Avaya SBC is installed on KVM
    • Determining whether Avaya SBC is installed on VMware
    • Viewing the job history of Avaya Aura® Appliance Virtualization Platform virtual machine operations
      • Job History field descriptions
    • Monitoring an Avaya Aura® Appliance Virtualization Platform system
    • Monitoring an Avaya Aura® Appliance Virtualization Platform application
    • Deleting the virtual machine snapshot from the Avaya Aura® Appliance Virtualization Platform host
    • Configuring SNMP v3 on a KVM on RHEL 8.10
    • SNMP-based link monitoring
      • Prerequisites
      • Creating the SNMP configuration file
      • Verifying the configuration
  • Configuration change procedures
    • About making configuration changes
    • Converting a standalone EMS and SBC to a dedicated SBC
    • Moving an SBC from one EMS to another EMS
    • Moving an HA SBC from one EMS to another EMS
    • Converting a single commissioned SBC into an HA deployment
    • Removing an SBC or EMS from VMware
    • Removing an SBC or EMS from KVM
    • Migrating to VMware
      • Cloned and copied OVAs are not supported
      • Migrating from a hardware platform to a VMware platform
  • Troubleshooting procedures
    • Installation problems
      • Avaya SBC takes a long time to install on AWS
      • System reachability checks do not pass
        • Detaching the volume from AWS
        • Attaching the volume to a virtual machine for AWS
    • Networking problems
      • Network configuration checklist
      • Verifying integration configuration
        • Logging on to the EMS web interface
        • Logging in to EMS through console
          • Accessing Avaya SBC or EMS device using VGA connection
        • Logging in to the EMS using SSH
      • Back panel Ethernet port labeling
        • Dell PowerEdge R640 Avaya Solutions Platform 110 Appliance Ethernet port labeling
        • Dell R340 Avaya Solutions Platform 110 Appliance Ethernet port labeling
        • Dell 3240 Ethernet port labeling
        • Dell VEP1425N Ethernet port labeling
        • Dell 660 Avaya Solutions Platform 110 Appliance Ethernet port labeling
        • Dell 360 Ethernet port labeling
      • Loss of audio and active call drops during HA failover
      • Unable to PING gateways during high call traffic conditions
    • Upgrade and rollback problems
      • Roll back to an earlier release
      • Mount failure during rollback
    • Performance problems
      • Disk full alarms causing performance problems
      • TG3 custom driver does not load correctly
      • Database tables filling up /var disk space
    • Licensing problems
      • License status showing grace period active on secondary EMS
    • Enhanced Access Security Gateway
      • Checking EASG status
      • Enabling and disabling EASG using web interface
      • Enabling and disabling EASG using CLI
      • EASGManage
      • Loading and managing site certificate
    • Statistics viewer displays non-numeric values
    • SNMP traps are not send outside
    • Support contact checklist
  • System monitoring
    • About system monitoring
    • Dashboard
      • Dashboard content descriptions
    • Alarms
      • Viewing current system alarms
        • Alarm Viewer field descriptions
      • Clearing system alarms
      • System alarms list
        • CPU alarms
        • Memory alarms (including Swap Space)
        • Disk partition space alarms
        • Hard disk failure alarm
        • Link failure alarm
        • Process failure alarm
        • Database failure alarms
        • Component failure alarm
      • Clearing a Data Replication is broken alarm
      • Clearing a Data replication pg_xlog usage more than 1 GB alarm
      • GUI and console alarm list
        • New user-added alarm
        • New Administrator-added alarm
        • User privilege change alarm
        • User deleted alarms
        • Login failure alarm
    • Incidents
      • Viewing system incidents
        • Incident Viewer field descriptions
    • System status
      • Viewing SIP statistics
        • SIP statistics field descriptions
      • Viewing periodic statistics
        • Periodic statistics field descriptions
      • User registration
        • Viewing the list of registered users
        • Filtering registered users
        • Registered user field descriptions
      • Server status
        • Configuring Avaya SBC real-time trunk status
        • Viewing server status
        • Server Status field descriptions
      • Viewing performance statistics
      • Viewing IP/URI Blocklist
      • Enabling or disabling Telemetry reports
      • Viewing Telemetry reports
        • Telemetry Reports field descriptions
        • Failure reason code mapping
    • Log files
      • Viewing system logs
        • Syslog Viewer field descriptions
      • Viewing audit logs
        • Audit Logs field descriptions
      • Collecting and downloading log files
        • Collect Logs field descriptions
        • Log Archive field descriptions
      • Debugging logs
        • Enabling application debug logs
          • Debugging field descriptions
        • Disabling application debug logs
        • Enabling GUI debug logs
        • Disabling GUI Logs
        • Location of debug log files
    • Troubleshooting
      • Viewing system information
      • Running diagnostics tests
      • Diagnostics field descriptions
    • Users
      • Viewing administrative users
      • Active Users field descriptions
    • License usage
    • Command line monitoring tools
      • traceSBC
        • Log files
        • SIP and PPM logging administration
        • Performance benefits
        • Operational modes
        • Command line options
        • User interface elements and options
        • Filter options
        • Usage examples
      • Trace
        • Configuring Packet Capture
        • Trace field descriptions
      • tcpdump
        • Running tcpdump in CLI
      • showflow
      • sbceinfo
      • clipcs
        • clipcs commands and descriptions
      • swversion
      • Hardware specifications report file
      • Command History file
      • Instance commands
        • top command description
    • Traps
      • Trap descriptions
    • SNMP MIBs
      • Downloading the Avaya SBC MIB
      • Avaya SBC OID Descriptions
        • Private Enterprise OIDs
        • Key OIDs
          • Classification of Requests/Responses matching a particular Domain Policy Group at the node
          • Get system configuration
          • Out of Dialog Requests dropped
          • Out of Dialog Responses dropped
          • Out of Transaction Responses dropped
          • Status of SIP calls
          • WebRTC statistics
        • Other OIDs
        • Statistics details with examples
          • Call between two remote workers through Avaya SBC
          • Call between a remote worker and an internal phone through Avaya SBC
  • Resources
    • Documentation
    • Finding documents on the Avaya Support website
    • Accessing the port matrix document
    • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Support
Home
Maintaining and Troubleshooting Avaya Session Border Controller
Alarms
GUI and console alarm list

GUI and console alarm list

Share this page

  • On LinkedIn
  • On X
  • On Email

PDF Export Options

  • This Topic
  • Entire Document
Last Updated : Mar 06, 2017 |
Calling and Messaging
Avaya Session Border Controller
Troubleshooting
10.2.1
Prolog information
Metadata
Keywords:
  • New User Added Alarms
  • New Administrator Added Alarms
  • User Privilege Change Alarms
  • User Deleted Alarms
  • Login Failure Alarms
Send Feedback

Topic navigation

Previous Topic

Clearing a Data replication pg_xlog usage more than 1 GB alarm

Next Topic

New user-added alarm

In this article

STAY CONNECTED

Twitter Youtube Linkedin
Footer Icon
  • Sitemap
  • Terms of use
  • Privacy
  • Cookie Policy
  • Trademarks
  • Accessibility
© 2026 Avaya LLC