Use this checklist while troubleshooting network configurations.
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Task
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Description
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Create a site network map.
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Identifies where each device is physically located on your site. Use the map to systematically search each part of your network for problems.
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Identify logical connections.
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Document device configurations.
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Maintain online and paper copies of device configuration information.
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Store passwords in a safe place.
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Keep records of your previous passwords if you must restore a device to a previous software version and need to use the old password that was valid for that version.
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Create a device inventory checklist.
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List all devices and relevant information for the network including device type, MAC addresses, ports, and attached devices.
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Create an IP address and port number list.
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List the IP addresses and port numbers of all devices.
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Maintain a change control system.
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Create a support contact list.
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Store details for support contracts, support numbers, engineering details, telephone and fax numbers.
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