Avaya SBC takes a long time to install on AWS

Last Updated : Dec 17, 2020 |
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Condition

After you click Launch instances, Avaya SBC takes a long time to install.
During installation, the instance is unreachable through RDP for Windows and SSH for Linux. Therefore, investigating the issue might be difficult. To counter this, Amazon Web Services provides instance screenshots and system logs for visibility of the current state of the instance during installation.

Solution

  1. Select the instance and right-click.
  2. To view the instance screenshot, click Instance SettingsGet Instance Screenshot.
  3. To view the system logs, click Instance SettingsGet System Log.