Add/remove skill button

Personal Profile Manager (PPM) supports download of an assigned add/remove skill button on 96x1 SIP phone when the phone registers to Session Manager.

Agents or supervisors can use add/remove skills button to add or remove an assigned skill.

Communication Manager prompts the agent while adding or removing a skill and displays the updated set of skills.

For more information about Add/remove skill button, see Avaya Experience Platform® On-Prem (AXP On-Prem, formerly Avaya Aura® Call Center Elite) Feature Reference.