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Various N+M redundant Session Manager configurations can support up to 300K SIP users and 1 million SIP devices. The customer is responsible for adequately distributing devices across primary and secondary servers to accommodate the configuration. For example, the typical Session Manager Profile 5 solution with N+1 sparing supports 350K SIP devices across 15 Session Manager instances allowing a single Session Manager failure. Similarly, a dual data center (N+N) supports 350K SIP devices across 28 Session Manager instances (14 in each data center).
Assigning a SIP profile to a non-SIP endpoint reduces the total SIP capacity by that many endpoints. For details on alternate endpoint administration see Alternative Endpoint administration considerations and impacts.
The following table contains the type of SIP entity, maximum number of entities supported per Session Manager, and clarifying notes.
Entities |
Numbers (supported limits) |
Notes |
|---|---|---|
Core Avaya Aura® Session Manager instances |
28 |
|
Total Number of Dial Patterns |
300,000 |
|
Number of Dial Patterns per Routing Policy |
120,000 |
|
Origination Dial Pattern Sets |
1,000 |
100,000 Origination Dial Patterns per Origination Dial Pattern Set |
SIP Domains |
1,000 |
|
SIP Entities |
25,000 |
|
SIP Entity Links/System Manager |
75,000 |
In both cases, the inter-Session Manager entity links need to be counted towards the limit. |
SIP Entity Links/Session Manager |
10,000 |
|
Adaptations |
25,000 |
Assuming one Adaptation for each SIP Entity. There can be multiple Adaptation for each SIP Entity and some SIP Entities may not require any Adaptation. SIP Adaptations are applied only on the non-Session Manager entities. |
Adaptation Entries |
250,000 |
Full system limit. Includes ingress and egress entries. |
Conditions |
25,000 |
|
Regular Expression Adaptations |
25,000 |
Maximum of 25k regex adaptations |
Regular Expressions |
1,000 |
|
Routing Policies |
25,000 |
Assuming one routing policy for each SIP Entity. |
Time Ranges |
1,000 |
|
Locations |
25,000 |
Considers the use of locations to control bandwidth. |
Location IP Address Patterns |
50,000 |
Used to identify if a given SIP endpoint is associated with the location. Based on the assumption that on an average, two patterns are used to define a location. |
Local Host Name Resolution Entries |
25,000 |
Based on an average of one for each SIP Entity. |
SIP Users |
300,000 |
Total number of users. |
Handles/User |
3 |
|
Total number of SIP handles |
1,050,000 |
Average number of handles/user is 3 (total handles = 350,000 X 3) |
Total SIP devices |
1,000,000 |
Total number of devices. |
Registered Devices/User |
10 |
A SIP user/station can have multiple registered SIP devices per user, such as an Avaya one-X® Communicator in Shared Control. Session Manager capacities are based on the number of active SIP devices. The number of registered devices per user is important to know to adequately distribute users and devices across Session Manager instances. |
Average Buddy List/Contacts for each User |
25 |
Assuming an average of 25 per user (maximum number of 250 per user). |
Active (Primary) SIP Devices/Session Manager |
23,300 (normal conditions) 25,000 (temporarily under failure conditions) |
If a user has multiple registered SIP devices, be careful when distributing users across Session Managers to avoid exceeding the SIP device capacities of an individual Session Manager. For example, 15,000 users each have two registered SIP devices, but 30,000 devices exceed the capacity of a single Session Manager. Instead, assign only 10,750 users to the individual Session Manager to not exceed the 23,300 device capacity limit. |
CC Agents/Session Manager |
21,600 (normal conditions) 25,200 (failure conditions) |
Call Center (CC) Agent SIP devices consume more resources per Session Manager. 21,600 is the maximum for CC Agent SIP devices, assuming all devices are CC agents. When configuring for systems that may support fewer CC Agents, assume that five CC Agent devices are the equivalent of six regular SIP devices. |
Presence users |
21,600 (normal conditions) 25,200 (temporarily during failure conditions) |
|
Digit Conversion Patterns (ingress) |
45,000 |
|
Digit Conversion Patterns (egress) |
45,000 |
|
Users/Session Manager on VMware or KVM on RHEL 8.10 |
See Deploying Avaya Aura® Session Manager and Avaya Aura® Branch Session Manager in Virtualized Environment on the Avaya support website. |
|
Branch Session Manager instances |
5,000 |
|
Devices per Branch Session Manager on S8300D (Survivable Embedded) |
700 |
The introduction of Spectre and Meltdown fixes with the Avaya Aura® Release 7.1.3 impacts S8300D scalability performances. A Survivable Remote configuration for Communication Manager SRS and Branch Session Manager with the Spectre and Meltdown fixes enabled can only support 200 users with up to 500 BHCC traffic. Since the Spectre and Meltdown fixes are enabled by default, consider configuration changes to upgrade to Release 7.1.3. Consider the following options if the higher capacity is required from the S8300D:
For more information about Spectre and Meltdown fixes included in Avaya Aura® Release 7.1.3, see PSN020346u on the Avaya Support site at: https://downloads.avaya.com/css/P8/documents/101048606. |
Devices per Branch Session Manager on ASP S8300E (Survivable Embedded)/VE/KVM on RHEL 8.10 |
1,000 |
|
Devices per Branch Session Manager on Application Services Platform/VE/KVM on RHEL 8.10 |
5,000 |
|
Busy Hour Sessions/Session Manager |
648,000 |
The type of call determines the number of SIP sessions. An SRE call is a single session, so a Busy-Hour Session is equivalent to BHCC. Conversely, a SIP station-to-SIP station call creates three sessions, and the BHCC is calculated accordingly. |
Session creations/second/Session Manager |
180 |
|
Session creations/second/Branch Session Manager |
10 |
|
Session creations/second /survivable embedded Session Manager |
3 |