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Deploying standalone Avaya WebLM in Virtualized Environment
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VMware features supported by Avaya Aura®
Last Updated : Jun 18, 2026 |
Prolog information
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This section does not cover Avaya Solutions Platform (ASP) 130 and ASP S83000. Avaya does not support advanced VMware features on its ASP 130 and ASP S8300 hardware. It supports the basic VMware features as listed in the following table. For more information about support and limitations on ASP 130 and ASP S8300, see https://download.avaya.com/css/public/documents/101062774.
Note:
For more information about Avaya Aura® Media Server, see Deploying and Updating Avaya Aura® Media Server Appliance.
The following table lists the VMware features supported on customer-provided Virtualized Environment for various Avaya Aura® Release10.2 components.
|
Product or feature
|
Communication Manager
|
Session Manager
|
System Manager
|
Application Enablement Services
|
Avaya SBC
|
Avaya Aura® Device Services
|
|---|---|---|---|---|---|---|
|
ESXi 7.0
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
ESXi 8.0
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
vCenter
See foot noteLimited to deployment, managing VMs, basic monitoring, and making VMs part of a vCenter cluster.
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
vSphere WebClient (HTML5)
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
VMFS 6
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
VMware vMotion
See foot noteEnsure that vMotion occurs when an Avaya Aura® application virtual machine is in maintenance mode.
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Storage vMotion
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
VMware Snapshot
See foot noteSnapshots should be used when patching the products. As per the backup mechanism provided in the product-specific documentation, you should perform daily backups instead of using snapshots of the products. Applicable for Communication Manager, Session Manager, System Manager, and Application Enablement Services.
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
VMware Live Snapshot
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
No
|
|
VMware High Availability
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Proactive High Availability
|
Best effort basis support (Not tested)
|
Best effort basis support (Not tested)
|
Best effort basis support (Not tested)
|
Best effort basis support (Not tested)
|
Best effort basis support (Not tested)
|
Best effort basis support (Not tested)
|
|
Storage DRS
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Hyperthreading
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Hyperthreading ratio for Virtual CPUs and Physical CPU
|
2:1
|
2:1
|
2:1
|
2:1
|
2:1
|
2:1
|
|
VMware DRS (Compute and Memory)
See foot noteWith two conservative modes - Applicable for Communication Manager, Session Manager, System Manager, and Application Enablement Services.
|
Yes
|
Yes
|
Yes
|
Yes
See foot noteDRS supports In-cluster migration - Applicable for Avaya SBC for Enterprise.
|
Yes
|
Yes
|
|
Secure boot for virtual machine
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Content Library
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
VMware Fault Tolerance (FT)
|
Not supported
|
Not supported
|
Not supported
|
Yes
See foot noteFor more information about the Fault Tolerance for Application Enablement Services, see Avaya Aura Application Enablement (AE) Services 7.x, 8.x, and 10.x High Availability (HA) White Paper.
|
Not supported
|
Yes
|
|
vSphere Standard Switch
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
vSphere Distributed Switch
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Hot Pluggable Virtual Hardware
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
|
Reservation Required
see foot noteAvaya Aura® does not support reservationless deployments on ASP 130. Avaya recommends always making reservations when choosing a reservationless deployment. It is crucial to strictly adhere to the guidelines outlined in the Application Notes. For more information on reservationless deployment, see the "Application Notes on Best Practices for Reservationless deployment of Avaya Aura® software release 10.1 on VMware” at https://support.avaya.com .
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
vSAN support
See foot noteIf you are using vSAN, use Thick Provisioning. Even though VMware supports vSAN with Thin Provisioning, Avaya Aura® does not support it.
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Thin Provisioning
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|
Not supported
|