Prerequisites for installing the Solution Deployment Manager client

Last Updated : Jan 09, 2023 |

  1. If an earlier version of the Solution Deployment Manager client is running on the computer, remove the older version from Control Panel > Programs > Programs and Features.

    For information about uninstalling the Solution Deployment Manager client, see Uninstalling the Solution Deployment Manager client.

  2. Ensure that Windows 8.1 64-bit, Windows 10 64-bit, Windows 11 64-bit, Windows Server 2016 64-bit, Windows Server 2019 64-bit, or Windows Server 2022 64-bit operating system is installed on the computer.

    Tip:

    On Computer, right-click properties, and ensure that Windows edition section displays the version of Windows operating system.

  3. Ensure that at least 5 GB of disk space is available to install the client. To deploy applications, you must have additional 15 GB of disk space on your system.

    Tip:

    Using the Windows file explorer, click Computer, and verify that the Hard Disk Drives section displays the available disk space.

  4. To avoid port conflict, stop any application server that is running on your computer.

    Tip:

    From the system tray, open the application service monitor, select the application server to stop, and click Stop.

  5. Ensure that the firewall allows the ports that are required to install the Solution Deployment Manager client and use the Solution Deployment Manager functionality.

    Note:

    System Manager 10.2.x Port Matrix lists all the ports and protocols that System Manager uses. You can access the System Manager 10.2.x Port Matrix document on the Avaya Support website at https://support.avaya.com/ by using valid credentials.

  6. Ensure that ports support Avaya Aura® 10.2.x supported browsers.

  7. Close all applications that are running on your computer.

  8. Do not set CATALINA_HOME as environment variable on the computer where you install the Solution Deployment Manager client.

    Tip:

    On Computer, right-click properties, and perform the following:

    1. In the left navigation pane, click Advanced system settings.

    2. On the System Properties dialog box, click the Advanced tab, and click Environment Variables.

    3. Verify the system variables.

  9. Ensure that the computer on which the Solution Deployment Manager client is running is connected to the network.

    Operations that you perform might fail if the computer is not connected to the network.