The voicemail service makes a call and if answered, tells you that you have a new message. You can then select to either cancel the notification or to login to your mailbox.

Destinations

You can define 5 outcalling destination numbers. These are called Desk, Home, Mobile, Delegate and Other. See Configuring Your Outcalling Destinations.

For each destination, you can also set how long it is rung when used.

Escalation List

You can add the destinations that you setup to an escalation list. Each time the system makes an outcalling call, if not answered at the first destination, it will try the next destination in your list.

Schedule

You can select to when outcalling is used, see Selecting When to Receive Outcalling. The defaults are:

• Anytime: 24 hours a day.

• Prime times: 09:00 to 19:30.

• Peak times: 09:00 to 17:30.

You can also define you own set of hours for when you want outcalling used. See Specifying Your Own Time Schedule.

Retries

If the system does not receive any response to an outcalling attempt (see Answering Outcalling Calls), it follows a retry schedule. The default schedule limits the number of retries to 5 and adds an increasing delay between each retry.

The default retry settings are:

• 1st Retry: 1 minute.

• 2nd Retry: 5 minutes.

• 3rd Retry: 10 minutes.

• 4th Retry: 15 minutes.

• 5th Retry: 30 minutes.