The following three priority check boxes determine how Avaya Breeze® platform selects which media server to use:
Select AAMS by caller location - Priority 1
Select AAMS by Breeze server location - Priority 2
Select any AAMS - Priority 3
By default, all three check boxes are selected.
Avaya Breeze® platform uses the following selection algorithm:
If the Select AAMS by caller location - Priority 1 check box is selected, Avaya Breeze® platform checks if the caller's location is defined and selects an Avaya Aura® Media Server in the same location.
If Avaya Breeze® platform has not yet found an Avaya Aura® Media Server and if the Select AAMS by Breeze server location - Priority 2 check box is selected, the Avaya Breeze® platform server location is used, if available. Avaya Breeze® platform selects an Avaya Aura® Media Server in the same location.
If Avaya Breeze® platform has not yet found an Avaya Aura® Media Server and if the Select any AAMS - Priority 3 check box is selected, Avaya Breeze® platform selects the least loaded Avaya Aura® Media Server in the system.
If there is no Avaya Aura® Media Server with remaining capacity, the media operation fails.