Avaya Aura Media Server priority settings

Last Updated : Apr 24, 2023 |

The following three priority check boxes determine how Avaya Breeze® platform selects which media server to use:

  • Select AAMS by caller location - Priority 1

  • Select AAMS by Breeze server location - Priority 2

  • Select any AAMS - Priority 3

By default, all three check boxes are selected.

Avaya Breeze® platform uses the following selection algorithm:

  1. If the Select AAMS by caller location - Priority 1 check box is selected, Avaya Breeze® platform checks if the caller's location is defined and selects an Avaya Aura® Media Server in the same location.

  2. If Avaya Breeze® platform has not yet found an Avaya Aura® Media Server and if the Select AAMS by Breeze server location - Priority 2 check box is selected, the Avaya Breeze® platform server location is used, if available. Avaya Breeze® platform selects an Avaya Aura® Media Server in the same location.

  3. If Avaya Breeze® platform has not yet found an Avaya Aura® Media Server and if the Select any AAMS - Priority 3 check box is selected, Avaya Breeze® platform selects the least loaded Avaya Aura® Media Server in the system.

If there is no Avaya Aura® Media Server with remaining capacity, the media operation fails.

Location settings

Avaya Breeze® platform uses location settings, if provided, to select a media server for a given call. You can configure locations and devices on System Manager from Elements > Routing > Locations. While configuring a location, you can configure IP address patterns for devices. 

When you configure SIP entities, such as Avaya Breeze® platform, from Elements > Routing > SIP Entities, you can choose to select a location for the SIP entity. The locations in the Location drop-down list are based on what you configured in Elements > Routing > Locations. The SIP entity location overrides any device settings you configured on the Location Details page.

Tip:
  • Configure Avaya Aura® Media Server locations for each media server in Elements > Media Server > Server Administration. You can only see enrolled media servers on this page.

  • If Avaya Breeze® platform and Avaya Aura® Media Server are co-located in the same data center, select the same location for them.