Configuring service invocation for service profiles

Last Updated : Aug 09, 2016 |

About this task

Use the Service Invocation Details tab to configure the calling and called service invocation order when you have more than one call-intercept service defined in the profile. You can have up to five call-intercept snap-ins assigned to a single service profile. To set the order of the call-intercept services, perform the following procedure.

Procedure

  1. In System Manager, click Elements > Avaya Breeze®.
  2. In the navigation pane, click Configuration > Service Profiles.
  3. Do one of the following:
    • Click New.

    • Click Edit.

  4. On the Service Profile Editor page, complete the details of the service profile.
  5. Click the Service Invocation Details tab. Based on the service you have added to your service profile, the appropriate call intercept services are listed in the Calling Service Invocation Order table and the Called Service Invocation Order table.
  6. In the Order: First to Last column, click the arrows to move the services up or down in the invocation order of the call intercept services The order shown here defines the order that the snap-ins will be invoked by Avaya Breeze® platform for calling or called user.
  7. Click Commit to save the changes.