Uninstalling a snap-in

Last Updated : May 02, 2023 |

Procedure

  1. In System Manager, click Elements > Avaya Breeze®.
  2. In the navigation pane, click Service Management > Services.
  3. On the Service Management page, select the snap-in that you want to remove.
  4. Click Uninstall.
  5. From the Confirm Uninstall Service pop-up dialog box, select the cluster or clusters from which you want to remove the snap-in.
    • You cannot uninstall a required snap-in from a cluster unless another version of the required snap-in is already installed in the cluster.

    • The state of a snap-in on the Service Management page is the aggregated status of its installation across clusters. If you uninstall a snap-in from a cluster and it is still installed in another cluster, the status remains as Installed.

  6. If you want to forcefully remove the snap-in, select the Force Uninstall check box in the same pop-up dialog box.

    For a snap-in, the system displays the Call activity as part of the Activity counter on the Cluster Administration page. If you force uninstall the snap-in, the snap-in will be uninstalled immediately without waiting for the Activity counter to reach zero.

  7. Select Do you want to delete the database? check box to delete the snap-in database.

    In a normal scenario the activity drains in about two hours and the Activity Link value comes to zero. This is when the snap-in is uninstalled.