You can deploy Avaya Breeze® platform across multiple geographic locations with each Avaya Breeze® platform server providing active service. You must link a Session Manager server with different Avaya Breeze® platform servers and use an FQDN to route service requests to the Avaya Breeze® platform cluster. For information about administering high availability, see Deploying Avaya Breeze® platform.
Note:
Avaya Breeze® platform clusters can be in different geographical locations. However, the Avaya Breeze® platform servers in a cluster must be in the same location.
Call Intercept snap-ins are highly available and require at least two Avaya Breeze® platform servers in a cluster. Call Intercept snap-ins provide full features to all calls even if an Avaya Breeze® platform server is nonfunctional.
If an Avaya Breeze® platform server fails, all calls that the server starts or intercepts are affected. The talk path of the existing calls is maintained, but you cannot enable any feature on these calls.
