Licensing requirements

Last Updated : Apr 18, 2023 |

Avaya Breeze® platform requires a valid Avaya Breeze® platform license file with information regarding the product, major release, license features, and capacities. Avaya Breeze® platform uses the Avaya Product Licensing and Delivery System (PLDS) to manage license entitlements and to generate license files.

  • Download the license files from PLDS, and install the license files on System Manager WebLM.

  • In a network with multiple Avaya Breeze® platform servers, only a single license file installed on System Manager WebLM is needed to license all Avaya Breeze® platform servers.

  • Avaya Breeze® platform runs on a VMware environment that must be licensed by the customer.

  • Avaya Aura® Media Server requires a separate license file from Avaya Breeze® platform.

  • Some Avaya snap-ins, such as WebRTC Connect, Context Store, Engagement Designer, and Work Assignment, require their own license files.