Enhanced Access Security Gateway

Last Updated : Feb 20, 2025 |

Avaya Breeze® platform supports Enhanced Access Security Gateway (EASG). EASG is a certificate-based, challenge-response authentication and authorization solution.

EASG provides a secure method for Avaya services personnel to:

  • Access Avaya Breeze® platform remotely and onsite. As the customer, you can enable or disable access at any time.

  • Perform tasks necessary for the ongoing support, management, and optimization of the solution.

  • Enable remote proactive support tools such as Avaya Expert Systems® and Avaya HealthCheck.

  • Perform the required maintenance tasks.

EASG only supports Avaya services logins, such as init, inads, and craft.

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