Call Methods

Enable a snap-in to monitor or modify calls on behalf of the calling party or called party. Its functions include:

• Allowing a call

• Blocking a call

• Redirecting a call to a different number

• Changing the presented identity of a user

• Forking a call

• Adding a participant to a call

• Dropping a participant from a call

• Enabling a snap-in to place a call

Media Control Methods

Enable a snap-in to:

• Play an announcement to one or more participants on the call and to collect button press or DTMF tones on the call.

• Generate and send DTMF tones to a specified called party through Avaya Aura® Media Server.

• Record audio from a party in a call to an HTTP file server or to Media Server Content Store.

With Media Control Methods, developers can specify a recording URI that contains the name and storage location, the DTMF key to end the recording, and the maximum recording duration. This recording can then be used in subsequent play requests.

Send Email Methods

Enable a snap-in to send an email to one or more recipients.

Send Text Message Methods

Enable a snap-in to send a text message to one or more recipients.

Create Conference Methods

Enable a snap-in to schedule or cancel a video or an audio conference using Scopia conferencing or Avaya Equinox® Conferencing.

Data Access Methods

Enable a snap-in to access a user, a service, or global data from the provisioning database as administered on System Manager. Data Access Methods also enable the snap-in to access data from an external database by using Java Persistence API (JPA).

Collaboration Bus Methods

Enable snap-ins to asynchronously communicate by using a point-to-point model or a publish-subscribe model.

Logging and Alarming Methods

Enable a snap-in to log events and errors. The serviceability agent sends the snap-in alarms to System Manager.

System Status Methods

Enable a snap-in to access the system status information of Avaya Breeze® platform.

Eventing Framework Methods

Enable notifications for server and snap-in generated events. The framework is prepopulated with events, such as call events and speech search events. Eventing Framework Methods enable snap-ins to produce and consume events.

You can view the complete event repository from the Element Manager user interface.

Authorization Methods

Enable a snap-in to get access tokens for:

• The client.

• A user authenticated against LDAP.

Authorization Resource methods enable a snap-in to:

• Validate an access token.

• Retrieve authorization data contained in an access token.