Backing up a cluster database

Last Updated : Nov 11, 2025 |

About this task

The backup feature allows databases in the cluster database to be backed up. The cluster database contains different databases defined by the snap-ins that are installed on the cluster.

You can perform a backup on one cluster and restore on another.

  • If upgrading from pre-R3.9 Avaya Breeze® platform, you can only use the backup taken before installing the clusterDBMigrationService service to roll back to the previous pre-R3.9 release. For the migration process, you need to take another backup after having installed the clusterDBMigrationService service. You can then use this backup to restore that database as part of the migration.

  • If backing up a cluster from release 3.9.0.0 or higher do NOT install the clusterDBMigrationService-3.9.0.0 service, as this service is only to be used for database migrations of Breeze 3.8.1.x and prior.

Before you begin

  • If backing up a cluster from an earlier release of Avaya Breeze® platform (for example 3.8.1.1 or earlier) before an upgrade to Avaya Breeze® platform 3.9, you must verify the clusterDBMigrationService-3.9.0.0 service is installed on the cluster before proceeding.

  • Windows servers are incompatible with the Cluster Backup and Restore feature and should not be used as an archive server.

Procedure

  1. In System Manager, click Elements > Avaya Breeze® > Cluster Administration.
  2. Click Backup and Restore > Configure.
  3. Enter the backup server details.
  4. Click Test Connection to verify the connection of the backup server.
  5. Click Commit.
  6. Select the cluster that you want to backup and click Backup and Restore > Backup.

    The system displays the Cluster DB Backup page.

  7. In the Backup section, select the services to back up.
  8. In the Job schedule section, enter the following details:

    • In the Backup password field, enter a password.

    • In the Schedule Job field, to run an immediate backup select Run immediately. Otherwise, select Schedule later and enter the required details in the Task Time, Recurrence, and Range fields.

  9. Click Backup.

    • To monitor the status of the backup, click Backup and Restore > Job Status.

    • To cancel a backup operation, click Backup and Restore > Cancel.