Installing the upgrade patch if required

Last Updated : Apr 27, 2023 |

About this task

This procedure provides general patching steps. For more information about specific patches, see Avaya Breeze® platform Release Notes.

Caution:

You cannot remove a patch after it is installed. This includes recovery from a patch install failing due to intermittent network issues. To enable recovery, you must take a snapshot of Avaya Breeze® platform before installing the patch. Verify that the system is running correctly after the patch is installed. When verified, remove the snapshot within 12–24 hours. See VMware snapshots for special considerations when using snapshots.

Before you begin

  • The server must be in the Deny New Service state.

  • Ensure that the activity count is 0 for a cluster database.

  • Download the patch file and copy it to the Avaya Breeze® platform server.

  • The patch should have the following Linux permissions: rw-r--r--.

Procedure

  1. Log in to Avaya Breeze® platform using the customer account.
  2. Execute the patchCE command.

    For example: $ patchCE —i /home/cust/<patchname>.bin

  3. When prompted that the patch is service interrupting, answer Yes and press Enter.

    The patch installs. Wait for the patch installation to complete. Depending on the patch, Avaya Breeze® platform may reboot.

  4. Verify the version of the installed patch. The version can be viewed in one of the following ways:

    • Log in to Avaya Breeze® platform and execute the command patchCE –s.

    • Log in to Avaya Breeze® platform and execute the command swversion.

    • On System Manager, click Elements > Avaya Breeze® > Server Administration.

  5. In System Manager, click Elements > Avaya Breeze® > Server Administration.
  6. Identify the row for the Avaya Breeze® platform server you are patching and verify the following:

    • The Service Install Status is a green checkmark.

    • The Security Module is Up.

    • The License mode is a green checkmark.

    • The Version displays the new release.