Adding a contact to the address book

Last Updated : Aug 26, 2025 |
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You can add a contact to the address book and determine the protocol and call rate to use when calling. When the saved contact calls you, you can see their name and phone number on the Incoming Call window.
If the LDAP Directory feature is enabled, you can also add existing enterprise contacts to the local address book to access them if you lose connection to the LDAP database. The codec web UI administrator enables and configures the LDAP functionality.
  1. On the Meeting menu, go to the Address Book tab.
  2. Do one of the following:
    • If the LDAP Directory feature is enabled, go to the Local Contacts subtab and select Add Contact.
    • If the LDAP Directory feature is disabled, at the top of the Address Book tab, select Add Contact.
  3. If the LDAP Directory feature is enabled, to add an existing enterprise contact, on the Enterprise Contacts subtab, select the Add LDAP Contact icon next to the contact.
  4. On the Add to Local Contacts window, in the Name field, enter the contact name.
  5. In the Number field, enter the contact phone number.
  6. From the Protocol list, select the protocol to use when calling.
  7. From the Rate list, select the call rate.
  8. To save the contact details, select Confirm.