Configuring the Communication Manager network

Last Updated : Jun 06, 2026 |

About this task

You must perform the following procedure only if you are deploying the Communication Manager using the vSphere Web client that is directly connected to the ESXi host.

Procedure

  1. Log on to Communication Manager System Management Interface, with the Customer Privileged Administrator account user and password created earlier.
  2. On the Administration menu, click Server (Maintenance).
  3. In the navigation pane, click Server Configuration > Network Configuration.

    The system displays the Network Configuration page.

  4. Type the values in the fields.

    For configuring the Communication Manager Duplex Survivable Core OVA, the system displays additional fields. You can use the same values to duplicate the data on the second Communication Manager virtual machine.

    If IPv6 is not enabled, you cannot configure the IPv6 fields.

    For field descriptions, see the Network Configuration field descriptions section.

  5. Click Change to save the network configuration.
  6. Click Restart CM.
    Note:

    To configure for duplication, restart Communication Manager only after you configure the duplication parameters.

    The system takes about 2 minutes to start and stabilize the Communication Manager processes. Depending on your enterprise configuration, the system might require additional time to start the port networks, the gateway, and the telephones.