Capacity

32 locations

32/150 locations

Increased capacity requires Server Edition Select.

1000 users total

2000/3000 users total

7200 BHCC

18000/20000 BHCC

SCN/Multi-Site

Free from Star, mesh, chain SCN trunks anywhere SCN trunk channels licensed

Single or double star

Select allows Expansion/Expansion links

Unlimited SCN trunk channel licenses

Restricted topology allows many optimizations

Other H.323 trunk types still allowed

Administration

Limited centralized (SCN Manager)

Fully centralized (IP Office Manager, IP Office Web Manager)

Consolidated mode for complete centralization.

Non-consolidated mode for per device configuration

Licensing

Individual or distributed

Central pool

All common licenses centralised.

Some still distributed.

All administered centrally

User Profile Licenses

Telecommuter

Mobile Worker

Office Worker

Power User

Office Worker

Power User

O/G Call Routing

Complex, no default assistance

Simplified

Manager and default routes allow simpler O/G call routing

I/C Call Routing

Complex, no default assistance

Simplified

Common ICRs allow simpler I/C call routing and resilience

Time

Free form/complex

Simplified by default, can still be freeform

Primary Server acts as solution time server by default

System directory

Free form/complex

Simplified by default, can still be freeform

Primary Server acts as solution directory server by default

Fax transport

IP Office T.38 fax transport

G.711 fax transport

No need to configure codec sets to enforce; G.711 fax transport used automatically

SIP Trunk Direct Media to remote device across SCN

None

Direct media supported to remote IP endpoints (H.323, SIP, IP DECT)

Includes SIP Info and RFC 2833 support.

No in-band DTMF support

Hunt Groups

Freeform

Hunt groups only on primary — resilient on Secondary.

Performance optimised for Voicemail Pro location (also on Primary)

Automatic resilience when Secondary present.

SoftConsole

Up to 4 per IP Office

Up to 10 on Primary/Secondary.

Up to 4 on V2 Expansion.

Total 32/50 per solution.

Increased solution capacity requires Server Edition Select.

Add/remove device

Manual

Integrated through Manager

Auto population of Multi-Site links and common configuration

Device Status/connectivity

Not checked

Access and interconnects checked by Manager

Immediate indication if device offline or incorrectly networked.

IP Office Initial configuration

Manual

Automated with Initial Configuration Utility (ICU)

Remote install technician without IP Office knowledge.

Upgrades

Individual

Centralized

All expansion systems upgraded at same time.

Backup/restore

Individual per IP Office and per application

Centralized

Voicemail Pro ports

40

150/500

Increased capacity requires Server Edition Select.

Voicemail Pro servers

1/2

1/2

Server Edition Select allows 2 active Voicemail Pro servers

Embedded VM/AA

Supported

Not supported

Central Voicemail Pro only

Voicemail Pro VRL, database access, campaign web management

Supported

Supported

Campaigns are supported, but not the web access for management

CCR

Not supported

Not supported

Software distribution

Admin DVD + Apps DVD

Single ISO distribution

Non English TTS separate DVDs

Software Only Solution

No

Yes (Controlled introduction at present)

Single management portal

No

Yes – Web Control on Primary Server

Backup portal on Secondary Server

Templates

Line, Extension*, User*, Hunt Group, Time Profile, Firewall Profile, IP Route, Service, Tunnel, ARS.

Locally stored.

Line, Extension*, User*, Hunt Group, Time Profile, Firewall Profile, IP Route, Service, Tunnel, ARS.

Centrally stored.

*Multiple creation option

IP Office DevConenct/SDKs

Supported

Supported as a set of individual IP Office devices.

No whole-solution SDK supported at present.

UCM

Supported

Not supported

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