AVAYA DOCUMENTATION CENTER
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Using 9600 Series Phones on Avaya IP Office
Forward on Busy/No Answer (Features Menu)
You may be able to use the Features menu to switch 'forward on no answer' and 'forward on busy' on or off.
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Your system administrator can configure whether you can access this menu.
- Press the Features soft key if shown.
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To do this during a call, press the
PHONE key and then press Features.
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- Use the cursor keys to select Forward.
- Use the cursor keys to select Forward Busy/No Answer.
- Use the cursor keys to scroll through the menu options:
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To switch 'forward on busy' on or off, highlight Fwd Busy and press On or Off.
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To switch 'forward on no answer' on or off, highlight Fwd No Answer and press On or Off.
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To select which calls are forwarded, highlight Call type. Press Change to change the option between All Calls or External Only.
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To change the destination, highlight Destination and press Edit. Enter the number and press Select.
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Press Save to save any changes.
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