Changing Your Mailbox Passcode

Last Updated : Nov 08, 2018 |
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To protect your mailbox you can set up an access code. This is particularly useful if you log in to collect your messages from a public place.
  1. Login to your mailbox. See Logging In.
  2. Press *04 to change your mailbox access code.
  3. Key in your current access code after the tone. If you do not have one, press #.
  4. Key in your new access code after the tone and press #
  5. When you are prompted to repeat your new access code, key in your new access code again and press #.
    • You must select a password of at least 6 digits. The system allows passwords of up to 15 digits.
    • Your password cannot be the same as your extension number, use repeated digits or include consecutive numbers.
    • Other common key pad patterns such as 1397 are not allowed.
    • Your system administrator can change some of the minimum requirements and will inform you if they are different.
  6. When you hear, the message Your access code has now been changed, hang up.
Related links
Logging In
Mailbox Administration