Key components for MS Teams and IP Office integration are:
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Component
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Description
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MS Teams
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MS Teams licensed through Microsoft. IP Office does not support integration with the free version of MS Teams.
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IP Office
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IP Office R11.1 FP2 and higher.
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Avaya Calling
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MS Teams+IP Office users can add the Avaya Calling plug-in to their MS Teams client. This allows them to:
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Make and receive calls (audio and video) from IP Office users.
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Make and received external PSTN calls (audio and video) routed by the IP Office.
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Instant message and email contacts in their Office 365 Contacts.
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Avaya Cloud
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The IP Office, Avaya Workplace Client and Avaya Calling components of the solution all need to communicate with services in the Avaya Cloud domain.
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Azure Active Directory Synchronization
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MS Teams uses Azure Active Directory to store MS Teams user information. IP Office R11.1 FP2 supports integration with Azure Active Directory to perform a range of actions:
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Automatically add Azure Active Directory user names and numbers to the IP Office system directory.
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Automatically create, update and delete IP Office users matching users in the Azure Active Directory.
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Avaya Calling
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