Where possible, Avaya recommends using the telephone number and extension number format. However, the values used depend on the scenario:
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Common MS Teams Telephone Number
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For scenarios where you need to use the same external PSTN number for all or several MS Teams users, you can combine the PSTN number and individual extension numbers.
For example:
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Individual MS Teams Telephone Numbers
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For scenarios where you have an individual PSTN numbers for each user, you can configure the user with just that telephone number or with both their individual telephone number and an extension number.
For example:
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MS Teams Extension Number Only
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For scenarios where you want uses to have just an extension number, you can omit the telephone number.
For example:
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User A: x401
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User B: x402
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