Find answers to your technical questions and learn how to use our products
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Find answers to your technical questions and learn how to use our products
Search suggestions:
|
Feature
|
Preferred Edition
|
Server Edition /
Server Edition Select
|
Server Edition Comments
|
|---|---|---|---|
|
Capacity
|
32 locations
|
32/150 locations
|
Increased capacity requires Server Edition Select.
|
|
1000 users total
|
2000/3000 users total
|
||
|
7200 BHCC
|
18000/20000 BHCC
|
||
|
SCN/Multi-Site
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Free from Star, mesh, chain SCN trunks anywhere SCN trunk channels licensed
|
Single or double star
Select allows Expansion/Expansion links
Unlimited SCN trunk channel licenses
|
Restricted topology allows many optimizations
Other H.323 trunk types still allowed
|
|
Administration
|
Limited centralized (SCN Manager)
|
Fully centralized (IP Office Manager, IP Office Web Manager)
|
Consolidated mode for complete centralization.
Non-consolidated mode for per device configuration
|
|
Licensing
|
Individual or distributed
|
Central pool
|
All common licenses centralised.
Some still distributed.
All administered centrally
|
|
User Profile Licenses
|
Telecommuter
Mobile Worker
Office Worker
Power User
|
Office Worker
Power User
|
|
|
O/G Call Routing
|
Complex, no default assistance
|
Simplified
|
Manager and default routes allow simpler O/G call routing
|
|
I/C Call Routing
|
Complex, no default assistance
|
Simplified
|
Common ICRs allow simpler I/C call routing and resilience
|
|
Time
|
Free form/complex
|
Simplified by default, can still be freeform
|
Primary Server acts as solution time server by default
|
|
System directory
|
Free form/complex
|
Simplified by default, can still be freeform
|
Primary Server acts as solution directory server by default
|
|
Fax transport
|
IP Office T.38 fax transport
|
G.711 fax transport
|
No need to configure codec sets to enforce; G.711 fax transport used automatically
|
|
SIP Trunk Direct Media to remote device across SCN
|
None
|
Direct media supported to remote IP endpoints (H.323, SIP, IP DECT)
|
Includes SIP Info and RFC 2833 support.
No in-band DTMF support
|
|
Hunt Groups
|
Freeform
|
Hunt groups only on primary — resilient on Secondary.
|
Performance optimised for Voicemail Pro location (also on Primary)
Automatic resilience when Secondary present.
|
|
SoftConsole
|
Up to 4 per IP Office
|
Up to 10 on Primary/Secondary.
Up to 4 on V2 Expansion.
Total 32/50 per solution.
|
Increased solution capacity requires Server Edition Select.
|
|
Add/remove device
|
Manual
|
Integrated through Manager
|
Auto population of Multi-Site links and common configuration
|
|
Device Status/connectivity
|
Not checked
|
Access and interconnects checked by Manager
|
Immediate indication if device offline or incorrectly networked.
|
|
IP Office Initial configuration
|
Manual
|
Automated with Initial Configuration Utility (ICU)
|
Remote install technician without IP Office knowledge.
|
|
Upgrades
|
Individual
|
Centralized
|
All expansion systems upgraded at same time.
|
|
Backup/restore
|
Individual per IP Office and per application
|
Centralized
|
|
|
Voicemail Pro ports
|
40
|
150/500
|
Increased capacity requires Server Edition Select.
|
|
Voicemail Pro servers
|
1/2
|
1/2
|
Server Edition Select allows 2 active Voicemail Pro servers
|
|
Embedded VM/AA
|
Supported
|
Not supported
|
Central Voicemail Pro only
|
|
Voicemail Pro VRL, database access, campaign web management
|
Supported
|
Supported
|
Campaigns are supported, but not the web access for management
|
|
CCR
|
Not supported
|
Not supported
|
|
|
Software distribution
|
Admin DVD + Apps DVD
|
Single ISO distribution
|
Non English TTS separate DVDs
|
|
Software Only Solution
|
No
|
Yes (Controlled introduction at present)
|
|
|
Single management portal
|
No
|
Yes – Web Control on Primary Server
|
Backup portal on Secondary Server
|
|
Templates
|
Line, Extension*, User*, Hunt Group, Time Profile, Firewall Profile, IP Route, Service, Tunnel, ARS.
Locally stored.
|
Line, Extension*, User*, Hunt Group, Time Profile, Firewall Profile, IP Route, Service, Tunnel, ARS.
Centrally stored.
|
*Multiple creation option
|
|
IP Office DevConenct/SDKs
|
Supported
|
Supported as a set of individual IP Office devices.
|
No whole-solution SDK supported at present.
|
|
UCM
|
Supported
|
Not supported
|
–
|