Use the Call forwarding feature to divert incoming calls to another number when you cannot answer the calls. For example, if the call forwarding feature is active on your phone, when you receive a call, the phone redirects this call to the forwarding number. Depending on your requirements, your system administrator enables the feature and configures the call forwarding options.
The following are the available Call forwarding options:
Call forward: Diverts all incoming calls to another number.
Call forward Busy: Diverts incoming calls to another number if you are on a call.
Call forward No Answer: Diverts incoming calls to another number if you do not answer the calls within the set time interval.
The phone does not support all the call forwarding options active simultaneously. You can enable the call forwarding option to forward all calls or, the options call forward busy and no answer.
Enhanced Call forward
Use the enhanced call forwarding feature to divert incoming calls to different numbers depending on the source. Set the rules as per your requirements to forward the internal and external incoming calls. Enter the internal and external phone numbers in the corresponding Call forwarding option.
