An inbound call to your phone is an incoming call. For an incoming call, the phone provides audio and visual alerts. The phone screen displays the incoming call icon and the caller number or name. Depending on the configuration, the phone screen provides additional details on the incoming call such as the organization name and the department name. Scroll through the phone screen to view all the details. Your phone administrator configures the settings to display the caller ID details. Contact your administrator to enable caller ID details.

If your administrator has enabled the Block Incoming Calls feature, you cannot answer incoming calls when the phone is locked.

If you save an LDAP contact in the Local contacts of the phone from an LDAP directory, the phone displays that caller name from the Local contacts.

If you receive multiple calls simultaneously, the phone screen displays the second call details on the next page of the phone screen.