Upgrading data manually from Release 8.0.x to a newly deployed Avaya Aura® MS appliance instance

Last Updated : Oct 12, 2022 |
Prolog information
Use this procedure if you deploy a new appliance and want to migrate your existing data from 8.0.x appliance.
Before you begin
  • Ensure that the system meets the prerequisites for upgrade.
  • Create Avaya Aura® MS backups of the current system. Configuration and application data backups of the current installation are required to preserve the data through the upgrade process and if a rollback is required.
  • If you are upgrading a server that is a member of a cluster, ensure that you are performing this task as part of one of the cluster upgrade procedures before continuing. Ensure that you start at the correct step in the following procedure, as specified by the cluster upgrade procedure.
  1. Prevent new sessions from starting on the system by navigating to EMSystem StatusElement Status and select More ActionsPending Lock.
  2. Click Confirm.
  3. Check for active sessions on the server by navigating to EMSystem StatusMonitoringActive Sessions to
    ADDITIONAL INFORMATION:
    Wait for the active sessions to end. The system automatically changes to the Locked state after all the sessions have ended.
    ADDITIONAL INFORMATION:
    Perform the following steps if you want to continue before the active sessions end:
    1. Manually lock the media server, by navigating to EMSystem StatusElement Status and More ActionsLock. Locking the media server also ends any remaining sessions.
    2. Click Confirm.
  4. After the system ends the sessions, stop the media server by navigating to EMSystem StatusElement Status and clicking Stop .
  5. Click Confirm.
  6. Ensure that you have system configuration and application content data backups before proceeding. Backup files are used to upgrade the current data. All data will be lost if you do not have data backups of your current Avaya Aura® MS 8.x data.
  7. If you are replacing the hardware or the operating system, ensure that you have saved the Avaya Aura® MS backups off the server in a safe location and proceed to step 13.
  8. Transfer the system configuration and application content backup files saved earlier to the server.
  9. Open a shell on Avaya Aura® MS.
  10. Obtain root access.
  11. From the command-line, change to the directory where you have saved the backup files.
  12. Use the upgrade tool to upgrade the system configuration data by entering the following on command-line:
    ADDITIONAL INFORMATION: amsupgrade SystemConfigBackupFilename.zip
    ADDITIONAL INFORMATION:
    Important:
    • Restore the system configuration data before restoring the application data to ensure that the application data is restored to the configured location.
    • Backup data is not portable from one server to another. If you need to replace a server, you must configure the server with the same installation path, IP address, and hostname so that the data is compatible with the server configuration.
  13. Press Y to stop all Avaya Aura® MS services when prompted.
    STEP RESULT:
    The tool upgrades the data.
  14. Use the upgrade tool to upgrade the application content data by entering the following on the command-line:
    ADDITIONAL INFORMATION: amsupgrade AppContentBackupFilename.zip
  15. Press Y to stop all Avaya Aura® MS services when prompted. The tool upgrades the data.
    ADDITIONAL INFORMATION:
    Note:
    The time required to complete the application content upgrade depends on the amount of application data in the backup file.
  16. Verify the required software in installed by navigating to EMToolsManage SoftwareInventory .
  17. Start Avaya Aura® MS by navigating to EMSystem StatusElement Status and clicking Start.
  18. Click Confirm.
  19. Check for any service-impacting alarms and perform an appropriate test for the system. For example, place a call to the application.
    ADDITIONAL INFORMATION:
    Important:
    Running the upgrade tool, as recommended in this procedure, ensures that the system configuration parameters and all application data is upgraded and ready to use. However, there are new and updated system configuration options in this release that are not automatically configured. To ensure that the new options are configured properly, see Implementing and Administering Avaya Aura® Media Server. Many systems might not need any additional configuration.