For upgrades starting from Release 8.1.2 to 10.2.1 and future releases, the upgrade package must be copied from EMS to Avaya SBC using Software Management screen.
Log on to the EMS web interface with administrator credentials.
On the Device menu, click EMS.
Click Software Management.
ADDITIONAL INFORMATION:
The system displays the list of software packages that have been downloaded to the EMS.
Select the package from the list and all the Avaya SBC servers in the Device list. Click Copy Package.
ADDITIONAL INFORMATION:
For example, for 10.1.2 to 10.2.1 upgrade, select package sbce-10.2.1.0-101-24795-5fc87450273ac40bc1d2eee3ba1c51c6.tar.gz in the list and the Avaya SBC servers from the Device list.
The GUI displays copy successful message after package copying is successful.
The software management screen on Avaya SBC now displays the new uploaded upgrade package.
If the GUI displays failure message on package copy, contact Avaya support site at http://support.avaya.com.
