Upgrading a standalone EMS and SBC using the web interface

Last Updated : Nov 19, 2024 |
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  1. Log on as administrator to the EMS you want to upgrade.
  2. Navigate to Device ManagementUpdates.
  3. Do one of the following to select the upgrade file:
    • Select Upgrade from local file and select the correct upgrade file from the drop-down list.
    • Select Upgrade from uploaded file and browse to the correct upgrade file and signature file.
  4. Click Upgrade.
    STEP RESULT:
    The system displays an upgrade confirmation screen. Read the information to understand what will happen during and after the upgrade.
    Important:
    If you get a message stating that the selected upgrade package has been tampered with or that it has not be signed with a trusted PGP key, the upgrade cannot continue. This could be caused by a number of factors:
    • The upgrade package has been compromised or is corrupt.
    • The upload of the upgrade package was incomplete, which sometimes happens using older versions of Internet Explorer.
    • The ASC file is not in place.
    Click Finish to close the error message and correct any possible errors before starting the upgrade again.
  5. Click Start Upgrade.
    STEP RESULT:
    The EMS server displays the Upgrade EMS Device screen followed by a screen that shows the upgrade log messages. The upgrade process takes some time. Do not try to manually reboot the server when an upgrade is in progress. After the upgrade is complete, the EMS server displays the Return to EMS button.
  6. Click Return to EMS to log back in to EMS.
  7. To verify whether the upgrade was successful or not, do one of the following tasks:
    • Log on as administrator to the EMS you just upgraded, navigate to Device ManagementDevices, verify that the EMS has been upgraded to the new version with a status of Commissioned, and that any connected SBCs are still on the old version with a status of Commissioned (Upgrade Required).
    • From the command line interface, run the ipcs-version command to view the current version and status of the EMS and SBC.