Upgrade checklist

Last Updated : Sep 20, 2024 |
Prolog information
This checklist contains procedures for upgrading the EMS or SBC using either the web interface or the CLI. You might need to do one or several of these upgrade tasks depending on your deployment.
Sr. No.
Tasks/ Actions
Links/ Notes
1
Install the signature file and ASC file that you downloaded from the Avaya Support Site or from the Avaya PLDS website.
2
Check if the system can be upgraded using the pre-upgrade script. For unsupported servers, the upgrade will fail.
3
Back up your data before starting the upgrade.
Upgrade Procedures
4A
Upgrade the standalone EMS and SBC system using the web interface.
Upgrade the primary EMS using the web interface.
Upgrade the secondary EMS using the web interface, if present.
While upgrading secondary EMS, the primary EMS must be upgraded and functional otherwise you will not be able to upgrade SBC using secondary EMS.
Upgrade the single SBC servers using the web interface.
Upgrade the SBC HA pairs using the web interface
Upgrade the EMS and SBC using the CLI.
4B
If the upgrade fails for any reason, roll back to the previous release.
Upgrade and migration verification
5
Check the upgrade status using the following log file:
/archive/log/icu/ursbce.log
6
Use the following command to check the upgrade status:
grep UPGRADE_STATE /usr/local/ipcs/etc/sysinfo
The system displays one of the following messages:
  • UPGRADE_STATE=UPGRADE_COMPLETED for a successful upgrade.
  • UPGRADE_STATE=UPGRADE_FAILED for a failed upgrade.
7
Update the server interworking, if required.