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Library
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Avaya Support Site
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Videos & Podcasts
Knowledge base
Report Product bugs
English
Deutsch
English
Español (México)
Français
Français (Canada)
Italiano
Magyar
Nederlands
Polski
Português (Brasil)
Русский
עברית
العربية
中文(简体)
中文(繁體)
日本語
한국어
Avaya Aura® Application Enablement Services Overview and Specification
Table of Contents
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Legal
Introduction
Purpose
Changes to platform support
Change history
Overview
Avaya Aura® Application Enablement Services overview
Application Enablement Services feature matrix
Supported browsers
Avaya Aura® applications deployment offers
What’s new in Application Enablement Services
New in this release
New in Application Enablement Services Release 10.2.1
New in Application Enablement Services Release 10.2
AE Services Product Summary
Introduction
DMCC service
TSAPI service
Web services
CVLAN service
DLG service
Web Telephony Interface (WTI) Service
AE Services configuration at a glance
Network Security and Reliability
AE Services security features
Secure application links
AE Services link resiliency and failover
Support for an Enterprise Survivable Server configuration
Guidelines for configuring AES
Guidelines and requirements for configuring AE Services
Configurations that use AEP connections
AE Services Architecture
AE Services architecture at a glance
Session Initiation Protocol (SIP)
SIP support
SIP limitations
AE Services Licensing
AE Services licensing summary
Application Enablement Protocol connections licensing
Device, Media, and Call Control licensing
WTI services licensing
Web services licensing
System Management Service (SMS) licensing
TSAPI service (including JTAPI) licensing
TSAPI basic user license
TSAPI advanced license
CVLAN licensing
DLG licensing
Enterprise-wide licensing
Comparison of standard licensing and enterprise-wide licensing
Licensing configuration examples
Standard licensing
Enterprise-wide licensing — allocating licenses or features
Enterprise-wide licensing — pointing to a master license on a remote server
Application Enablement Services Client and SDKs
Application Enablement Services Client and SDKs
Communication Manager features not supported with AE Services
Communication Manager features not supported
Capacities for AE Services
AE Services resource requirements and the supported footprints on VMware
Supported footprints for AE Services on Amazon Web Services
Supported footprints for AE Services on Microsoft Azure
Supported footprints for AE Services on Google Cloud Platform
Capacities for AE Services in Virtualized Environment
Capacities for calls in DMCC applications
Additional AE Services Restrictions
Communication Manager capacities for DMCC
Additional Communication Manager restrictions
System capacities – Communication Manager
System capacities of the AE Services server
ASAI associations
ASAI capacities
CVLAN service capacities
DLG service capacities
TSAPI service capacities
System Management Services capacities
AE Services Documentation
Select documents based on products you use
Guidelines for selecting documents based on your role within an organization
Planners
Installers and administrators — VMware offer
Installers and administrators — Software-Only offer
Application developers
Web services programmers
DMCC API programmers
WTI programmers
TSAPI programmers
JTAPI programmers
CVLAN programmers
ASAI programmers
Resources
Application Enablement Services documentation
Finding documents on the Avaya Support website
Accessing the port matrix document
Avaya Documentation Center navigation
Training
Viewing Avaya Mentor videos
Support
Using the Avaya InSite Knowledge Base
API and client compatibility
Product compatibility
AE Services compatibility with Communication Manager Release 10.2.x CTI interfaces
Communication Manager Release 10.2.x — ASAI capabilities
Glossary
Application Enablement Protocol (AEP) connection
Application Enablement Protocol (AEP)
ASAI
Authentication
Authorization
CLAN
Call Information Service
Computer Telephony Integration
CTI Link
DMCC Service
JTAPI
First-Party Call Control
LDAP
Link
Monitor
Operations, Administration, and Maintenance
PKI
Private Data
PLDS
Registration, Administration, and Status
Routing
RTP
SIP
SDK
Switch Connection Name
Telephony Web Service
Third-Party Call Control
Tlink
Transport link
TSAPI Service
Web Services
WTI
Home
Avaya Aura® Application Enablement Services Overview and Specification
AE Services compatibility
AE Services compatibility
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Last Updated :
May 13, 2019
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Calling and Messaging
Application Enablement Services
Overview and Specification
10.2.x
Table of Contents
Prolog information
Metadata
Keywords:
This appendix describes the supported:
Clients, API, and, versions of
Communication Manager
with
AE Services
.
Communication Manager
platforms with
AE Services
.
Related links
API and client compatibility
Product compatibility
AE Services compatibility with Communication Manager Release 10.2.x CTI interfaces
Communication Manager Release 10.2.x — ASAI capabilities
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