Limitations

Last Updated : Jun 27, 2025 |
Prolog information
The following are known limitations of using Zoom on Avaya Vantage™:
  • If the built-in UC experience sets a transducer towards the end of the call, the same transducer cannot be used by the Zoom application for the next call.
  • You cannot join a meeting on Zoom without a password.
  • You cannot search a contact and add that contact to your phone, while the phone is in use in a meeting.
  • Avaya Alexa cannot answer an incoming call.
  • Avaya Alexa cannot join you to a Zoom meeting. Avaya Alexa opens the built-in UC experience instead of Zoom.
  • The application does not support the following capabilities on Avaya Vantage™:
    • Avaya Vantage™ wired or wireless handset and RJ9 headset.
      Alternatively, you can use a Bluetooth headset or speakerphone, a USB headset or speakerphone, or a 3.5 mm headset.
    • Message Waiting Indicator (MWI) on the device. The MWI LED does not flash for incoming calls or messages on the application.