The following courses are available on www.avaya-learning.com. Enter the course code in the Search field, and click Go to search for the course.
Course code |
Course title |
ACIS-7391 |
73600V |
Implementing Avaya Aura® Call Center Elite 40 hours |
7391X |
Avaya Aura® Call Center Elite and Avaya Aura® Call Center Elite Multichannel Implementation Exam 1.50 hours |
ACSS-7491 |
74600V |
Supporting Avaya Aura® Call Center Elite 16 hours |
7491X |
Avaya Aura® Call Center Elite and Avaya Aura® Call Center Elite Multichannel Support Exam 1.50 hours |
2416W |
Avaya Aura® Call Center Elite Fundamentals 0.5 hour for all audiences |
2412W |
Using Avaya Workspaces for Call Center Elite – Agents 0.5 hour for end-users |
2414W |
Using Avaya Workspaces for Call Center Elite – Supervisors 0.5 hour for end-users |