How to view an event report

Last Updated : Sep 08, 2012 |

After you have entered the report criteria, press Enter. The following screen shows examples of events.

display events
                                 EVENT REPORT
Event Event                      Event     Event      First       Last     Evnt
Type  Description                Data 1    Data 2     Occur       Occur     Cnt
90    Wait step music failed      3/1     2A2      02/12/15:42 02/13/09:40  255
112   Converse no prompt digits   3/2     2A2      02/12/15:42 02/13/09:40  255
56    Call not in queue           8/1     28B      02/12/15:43 02/13/09:40  255
220   EWT call not queued         8/2     28B      02/12/15:43 02/13/09:40  255
150   Invalid hunt group          8/3     28B      02/12/15:43 02/13/09:40  255
56    Call not in queue           8/5     28B      02/12/15:43 02/13/09:40  255

The following table describes the information displayed in the event report.

Column

Description

Event Type

Displays a unique number that identifies the type of event that occurred.

Event Description

Displays a brief explanation of the event.

Event Data 1

Displays the following data:

  • <number1>/<number2>, for example, 12/5, where <number1> is the vector number associated with the vector event and where <number2> is the step number associated with the vector event.

  • Split<number>, for example, split 89, where <number> is the split number associated with the vector event.

  • For Meet-me Conference events, this is the port ID of the user associated with the event.

Event Data 2

Displays the following data:

  • Additional data encoded as a hex number, for example, 4C. This number serves as a call identifier. If more than two events with an identical identifier occur at the same time, the events are caused by the same call.

  • For Meet-me Conference events, this is the VDN of the Meet-me Conference used during the event.

First Occur/Last Occur

Displays the date and time the event first occurred and the date and time the event last occurred.

Evnt Cnt

Displays, up to 255, the total number of vector events of this type that have occurred.