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Upgrading Avaya Aura® Communication Manager

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  • Legal
  • Introduction
    • Purpose
    • Unsupported platform
    • Discontinued support on System Manager SDM
    • Discontinued support for IP Server Interface (TN2312, commonly known as IPSI)
    • Prerequisites
  • Upgrade overview and considerations
    • Communication Manager upgrades
    • Supported upgrade paths for Communication Manager
    • License file for Communication Manager
      • Installing Communication Manager license file
      • Enabling centralized licensing
      • Configuring WebLM server for Communication Manager license
    • Use of third-party certificates
  • Planning
    • Prerequisites
    • Supported servers
    • Supported servers for Avaya Aura® applications
    • Supported hardware for VMware
    • Supported hardware for ASP Server
    • Software requirements
    • Supported ESXi version
    • Supported ASP Server
    • Latest software updates and patch information
    • Upgrade sequence for Avaya components
    • Optional Upgrade Sequence
      • Verify the software version of the Survivable Remote Servers
      • Optional Upgrade Sequence for Avaya components
    • Software details of Communication Manager
    • Supported browsers
    • Supported footprints
      • Supported footprints of Communication Manager OVA on VMware
      • Supported footprints of Communication Manager OVA on ASP
      • Supported footprints of Communication Manager Software-only ISO image for on-premise
      • Supported footprints of Communication Manager ISO on Infrastructure as a Service
  • Pre-upgrade tasks
    • Communication Manager upgrade methods
    • Key tasks for upgrading Communication Manager to Release 10.3.x using SMI
  • Migrating from VMware to ASP
    • Migrating Communication Manager from VMware to ASP
    • Obtaining existing VMware details
    • Performing prerequisite tasks to migrate Communication Manager from VMware to ASP
    • Obtaining Communication Manager input configuration details for migration
    • Performing XLN backup from Communication Manager CLI
    • Restoring XLN backup
  • Upgrading Communication Manager from Release 8.1.3.8, 10.1.x, 10.2.x to 10.3.x on ASP 130 or VMware
    • Using full backup
      • Upgrading Communication Manager using full backup
  • Upgrading Communication Manager from Release 6.x to 10.3.x
  • Upgrading Communication Manager to Release 10.3.x on Software-only environment
    • Upgrade path for Software-only environment
    • Upgrading Communication Manager to Release 10.3.x on Software-only environment using SMI
  • Post-upgrade tasks
    • Accessing the Communication Manager server
    • Accessing the System Management Interface
      • Saving translations
      • Resolving alarms
      • Logging off from all administration applications
      • Disconnecting from the server
    • Support for Enhanced Access Security Gateway
      • Enabling or disabling EASG through the CLI interface
      • Enabling or disabling EASG through the SMI interface
      • Viewing the EASG certificate information
      • EASG product certificate expiration
      • EASG site certificate
        • Managing site certificates
  • Security Service Pack
    • Avaya Aura® Security Service Packs overview
    • Adding a user to the avcommonos group
    • Communication Manager SSP installation
      • Installing Communication Manager SSP using SMI
      • Installing Communication Manager SSP using CLI
  • Resources
    • Communication Manager documentation
      • Finding documents on the Avaya Support website
      • Accessing the port matrix document
      • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
  • Communication Manager configuration settings
    • OS-level logins for Communication Manager
    • License management
    • Creating a Privileged Administrator login
    • Viewing the Privileged Administrator account for Profile 18
    • Configuring SNMP access for the Communication Manager user
    • Viewing SNMP configuration details
  • General configuration settings
    • Upgrading Avaya Solutions Platform 130 Release 4.0 to 5.x with Avaya Aura® Communication Manager
    • Upgrading VMware ESXi version
    • Taking a snapshot of the virtual machine from the vCenter managed host or standalone host
    • Deleting the virtual machine snapshot from the vCenter managed host or standalone host
  • Patch Installation or Patch Updates
    • Applying the Communication Manager patch using SMI
    • Applying the Communication Manager patch using CLI
  • Patch uninstallation or Rollback process
    • Patch uninstallation or Rollback
      • Upgrade rollback
    • Deactivating the Communication Manager patch using SMI
    • Deactivating the Communication Manager patch using CLI
  • Backup and restore
    • Changing the hostname
    • Creating a customized backup
    • Creating a full backup
    • Restoring backup
  • Migration
    • Migrating Appliance Virtualization Platform deployed on Common Server 1, 2, or 3 with Communication Manager to Avaya Solutions Platform 130 Release 5.x
    • After successful migration, power on Communication Manager, if not already.Migrating Appliance Virtualization Platform deployed on Avaya Solutions Platform 120 with Communication Manager to Avaya Solutions Platform 130 Release 5.0
    • Migrate Appliance Virtualization Platform deployed on S8300E with Communication Manager to Avaya Solutions Platform S8300 Release 5.1
      • Migrating Appliance Virtualization Platform deployed on S8300E with Communication Manager to Avaya Solutions Platform S8300 Release 5.1
      • Migrating Appliance Virtualization Platform deployed on S8300D with Communication Manager to Avaya Solutions Platform S8300 Release 5.1
  • Virtual Machine Backup (clone) in ASP
    • Virtual Machine Backups (clone) as an alternative to snapshots
    • Cloning a Virtual Machine on ASP
    • Calculating space for the clone
    • Validating a Virtual Machine Backup (clone)
    • Rolling back using the Virtual Machine Backup (clone)
  • Glossary
    • Upgrade using CLI
    • Migration
    • Update
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Upgrading Avaya Aura® Communication Manager
Patch Installation or Patch Updates

Patch Installation or Patch Updates

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Last Updated : Feb 11, 2024 |
Calling and Messaging
Communication Manager
Upgrading
10.3.x
Prolog information
Metadata
Keywords:
You can apply the Communication Manager patch using any of the following:
  • Communication Manager SMI
  • Communication Manager CLI
Related links
Applying the Communication Manager patch using SMIApplying the Communication Manager patch using CLI
Avaya Aura Security Service Packs overview
Applying the Communication Manager patch using SMIApplying the Communication Manager patch using CLI
Applying the Communication Manager patch using SMIApplying the Communication Manager patch using CLI
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