Configuring Directory Synchronization

Last Updated : Oct 18, 2023 |

The process below configures a link that copies the details of MS Teams users from Azure Active Directory to the IP Office system directory.

  • Once configured, directory synchronization occurs whenever the IP Office system restarts and by default once an hour thereafter.

  • The IP Office supports a maximum of 10,000 user records using external directory links.

Before you begin

Procedure

  1. Check you have the require configuration IDs from Azure Active Directory. See Configuring Azure Active Directory App Registration.
  2. Using IP Office Web Manager, access the IP Office system configuration. For a standaloneIP500 V2 systems, use the IP Office Web Manager menus of the system's IP Office Application Server or Unified Communications Module.
  3. Select Solution.
  4. Select Solution Settings and then User Synchronization.
  5. Click +ADD and select User Synchronization using Microsoft Teams.
  6. Select the Connect to Directory Service tab.
  7. Enter a Configuration Name to identify the purpose for this connection. For example, TeamsDirectory.
  8. For Collaboration Client, select Directory Service.
    1. Select the type of Directory.

      • Use Tenant Directory to synchronize all the numbers of all the customer's users.

      • Use Group Directory to synchronize just the numbers of those users who are members of a specific group.

    2. Enter the details obtained from Azure Active Directory into the matching fields.
    3. Click Test Connection and wait a couple of minutes.
    4. If successful, continue with the configuration. Otherwise, check and adjust the settings.
  9. Enter the names for the Azure Active Directory user fields to use to populate the IP Office system directory entries. The defaults use displayName for the user's name and businessPhones for the user's telephone number.

    • You can import multiple numbers for each Azure Active Directory user. For example: Entering businessPhones,mobilePhone=M will create separate directory entries for the user's business phone and mobile phone numbers. The directory adds a M suffix to the name shown for the mobile number.

  10. Click Save.
Related information
Azure Active Directory Synchronization