Configuring Avaya Calling for MS Teams

Last Updated : Oct 18, 2023 |

MS Teams+IP Office users can use the Avaya Calling app. Adding the app to the user's MS Teams client creates a link between that client and Avaya Workplace Client on the same device.





  • The MS Teams user requires Avaya Workplace Client and MS Teams with the Avaya Calling plug-in on the same device.

  • The IP Office system needs to support Avaya Cloud synchronization.

  • The MS Teams client supports the user's Office 365 contacts which they can use to make calls, IM and email. It does not support the Favorites or Avaya Contacts.

  • The user still uses their Avaya Workplace Client to receive incoming calls.