MS Teams

MS Teams licensed through Microsoft. IP Office does not support integration with the free version of MS Teams.

IP Office

IP Office R11.1 FP2 and higher.

Avaya Calling

MS Teams+IP Office users can add the Avaya Calling plug-in to their MS Teams client. This allows them to:

• Make and receive calls (audio and video) from IP Office users.

• Make and received external PSTN calls (audio and video) routed by the IP Office.

• Instant message and email contacts in their Office 365 Contacts.

Avaya Cloud

The IP Office, Avaya Workplace Client and Avaya Calling components of the solution all need to communicate with services in the Avaya Cloud domain.

Azure Active Directory Synchronization

MS Teams uses Azure Active Directory to store MS Teams user information. IP Office R11.1 FP2 supports integration with Azure Active Directory to perform a range of actions:

• Automatically add Azure Active Directory user names and numbers to the IP Office system directory.

• Automatically create, update and delete IP Office users matching users in the Azure Active Directory.

Avaya Calling

Avaya calling is an alternation method of integrating MS Teams and IP Office. For details, refer to the separate Deploying Avaya Calling for MS Teams with IP Office manual.