Default/Fallback Language Operation

Last Updated : Sep 29, 2020 |
Prolog information
The system Locale setting sets the default language used for voicemail prompts. However, this can be overridden as follows:
  • The user locale, if set, is used if the caller is internal.
  • The incoming call route locale, if set, is used if the caller is external.
  • If no user or incoming call route locale is set, the system locale is used.
  • A short code locale, if set, is used and overrides the options above if the call is routed to voicemail using the short code.
  • For all the above, if the particular prompt set is not available, the fallback language is used if available.
Locale
Default Language
Fallback Languages
Argentina
Latin Spanish
Spanish > UK English > US English
Australia
UK English
US English
Bahrain
Arabic[1]
UK English > US English
Belgium (Dutch)
Dutch
Dutch > UK English > US English
Belgium (French)
French
French > Canadian French> UK English
Brazil
Brazilian Portuguese
Portuguese > UK English > US English
Canadian
Canadian French
French > US English > UK English
Chile
Latin Spanish
Spanish > US English
China
Mandarin
UK English > US English
Colombia
Latin Spanish
Spanish > US English
Czech Republic
UK English
US English
Denmark
Danish
UK English > US English
Egypt
Arabic[1]
UK English > US English
Finland
Finnish
UK English > US English
France
French
Canadian French > UK English > US English
France 2
French
Canadian French > UK English > US English
Germany
German
UK English > US English
Greece
UK English
US English
Hong Kong
Cantonese
UK English > US English
Hungary
UK English
US English
Iceland
UK English
US English
India
UK English
US English
Italy
Italian
UK English > US English
Japan (Japanese)
Japanese
US English > UK English
Japan
US English
UK English > US English
Korea
UK English
UK English > US English
Kuwait
Arabic[1]
UK English > US English
Malaysia
UK English
US English
Mediterranean
Hebrew
UK English > US English
Mexico
Latin Spanish
Spanish > UK English > US English
Morocco
French
French > UK English > US English
Netherlands
Dutch
UK English > US English
New Zealand (UK English)
UK English
UK English > US English
Norway
Norwegian
UK English > US English
Oman
Arabic[1]
UK English > US English
Pakistan
UK English
UK English > US English
Peru
Latin Spanish
Spanish > UK English
Philippines
US English
UK English
Poland
Polish
UK English > US English
Portugal
Portuguese
UK English > US English
Qatar
Arabic[1]
UK English > US English
Russia
Russian
UK English > US English
Saudi Arabia
UK English
US English
Singapore
UK English
US English
South Africa
UK English
US English
Spain
Spanish
Latin Spanish > UK English > US English
Sweden
Swedish
UK English > US English
Switzerland
French
UK English
Switzerland
German
UK English > US English
Switzerland
Italian
UK English > US English
Taiwan
Mandarin
UK English > US English
Turkey
Turkish
UK English > US English
United Arab Emirates
UK English
US English
United Kingdom
UK English
US English
United States
US English
UK English
Venezuela
Latin Spanish
Spanish > US English
Note:
  • The Arabic prompt set is only supported on systems running in Basic Edition modes.