Call Appearance Buttons

Last Updated : Nov 11, 2021 |
Prolog information
Call appearance buttons are used to display calls to and from your phone. By having several call appearance buttons, you are able to answer and make several calls, switch between calls, and perform other actions.
When all your call appearance buttons are in use, any further calls to your number follow your 'forward on busy' setting, if set. Otherwise, calls go to voicemail (if available).
By default a=, b= and so on is displayed. This can be replaced by another label if required.
When the user is not connected to a call, the button indicated as selected is the button that will be used if the user goes off hook without pressing an appearance button. When a user is connected to a call, that call is the selected button.
Red
Green
Name
Description
Off
Off
Idle
The call appearance is not in use and is not currently selected.
On
Off
Idle+Selected
As above but this is the current selected button that will be used if you go off hook.
Off
Flash
Alerting
Alerting for an incoming call, accompanied by ringing. If already on a call, only a single ring is given.
On
Flash
Alerting+Selected
As above but this is the current selected button that answered if you go off hook..
On
On
In Use Here
You have a currently connected call or are dialing.
Off
On
In Use Elsewhere
The call appearance button is in use on a bridged appearance.
Off
Fast Flash
On Hold Here
You have put a call on hold.
Fast Flash
Fast Flash
On Hold Pending Transfer
Off
Intermittent Flash
On Hold Elsewhere
A call on a bridged appearance button matched to the call appearance has been put on hold.
Off
Broken Flash
Invalid
The button is not programmed for any function.