Using Call Pickup

Last Updated : May 09, 2024 |
Pickup is used to answer a call ringing elsewhere on the phone system.
Note:
  • Your IP Office system administrator controls whether you can access this menu.
Prolog information
  1. Press the Features soft key if shown.
    • To do this during a call, press the PHONE key and then press Features.
  2. Use the cursor keys to select Pickup.
    • To answer any ringing call, press the Any soft key.
    • To answer a call ringing against a particular target, dial the target's number. Alternatively, press the Dir soft key to select the target from the directory.
  3. The menu then depends on the type of number entered:
    • User Number
      • To answer a call ringing against the user, press the Pickup soft key.
      • To return to entering a number, press the Clear key.
    • Hunt Group Number
      • To answer a call ringing against the members of the group, press the Members soft key. The call does not have to be a call to the hunt group.
      • To answer a call ringing for the hunt group, press the Group soft key.
      • To return to entering a number, press the Clear key.