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Find answers to your technical questions and learn how to use our products
IP Office J100 Series Phone User Guide
Forward on Busy/No Answer (Features Menu)
You may be able to use the Features menu to switch 'forward on no answer' and 'forward on busy' on or off.
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Your IP Office system administrator controls whether you can access this menu.
- Press the Features soft key if shown.
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To do this during a call, press the
PHONE key and then press Features.
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- Use the cursor keys to select Forward.
- Use the cursor keys to select Forward Busy/No Answer.
- Use the cursor keys to scroll through the menu options:
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To switch 'forward on busy' on or off, highlight Fwd Busy and press On or Off.
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To switch 'forward on no answer' on or off, highlight Fwd No Answer and press On or Off.
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To select which calls are forwarded, highlight Call type. Press Change to change the option between All Calls or External Only.
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To change the destination, highlight Destination and press Edit. Enter the number and press Select.
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If your IP Office does not allow you to forward or transfer calls to external numbers, you can only enter another extension number. The Save option is hidden if you enter any other number.
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Press Save to save any changes.
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