Upgrading Session Manager or Branch Session Manager from Release 7.x, 8.x, or 10.1.x to Release 10.2.x using System Manager Solution Deployment Manager

Last Updated : Dec 04, 2023 |
Prolog information
Metadata
Keywords:
Use the procedure to upgrade Session Manager or Branch Session Manager to Release 10.2.x from:
  • Release 8.1.x running on Appliance Virtualization Platform, VMware, Avaya Solutions Platform 130, or Avaya Solutions Platform S8300.
  • Release 10.1.x running on VMware, Avaya Solutions Platform 130, or Avaya Solutions Platform S8300.
Note:
From Release 10.1 and later, Appliance Virtualization Platform is no longer supported. Therefore, if Session Manager Release 8.1.x and earlier is on the Appliance Virtualization Platform host, then migrate Appliance Virtualization Platform to Avaya Solutions Platform 130 Release 5.1 before upgrading Session Manager to Release 10.2.
The procedure covers upgrades on the same server and on a different server.
Before you begin
  • Ensure that System Manager is running on Release 10.2.
  • Add a location.
    For information, see Adding a location.
  • Add the required host.
    For information about adding the host, see Managing the platform.
    For information about adding vCenter, see Adding a vCenter to Solution Deployment Manager.
    Important:
    • If the application is running on the ESXi version that is not supported with Release 10.2, then first upgrade the ESXi to a supported ESXi version.
      For information about the supported ESXi version, see Supported ESXi version.
      For information about upgrading ESXi, see the VMware product documentation.
    • If ESXi is managed by vCenter, ensure that the vCenter version is same or higher than the ESXi version.
    • If the application is running on the server that is not supported with Release 10.2.x, then deploy Avaya Solutions Platform 130.
      For information about supported servers, see Supported servers for Avaya Aura applications.
  • Select the Session Manager or Branch Session Manager virtual machine and click More ActionsRe-establish connection to establish the trust.
    For information, see Re-establishing trust for Solution Deployment Manager elements.
    Note:
    For Branch Session Manager 8.1.x and later, you need to individually upgrade each element in the following sequence:
    • Utility Services or AVP Utilities
    • Survivable Remote Server (SRS), formerly known as Local Survivable Processor (LSP)
    • Branch Session Manager
  • Obtain the Session Manager or Branch Session Manager software. See Software details of Session Manager and Branch Session Manager.
  1. On the System Manager web console, click ServicesSolution Deployment Manager.
  2. In the navigation pane, click Upgrade Management.
  3. Select Session Manager or Branch Session Manager, and then click Pre-Upgrade ActionsRefresh Element(s).
  4. On the next page, click Schedule.
    ADDITIONAL INFORMATION:
    You can schedule the job now or for a later time.
  5. After refresh is done, click Pre-Upgrade ActionsAnalyze.
  6. On the next page, click Schedule.
    ADDITIONAL INFORMATION:
    You can schedule the job now or for a later time.
  7. After refresh is done, click Pre-Upgrade ActionsPre-upgrade Check.
  8. On the Pre-upgrade Configuration page, do the following:
    1. Do one of the following:
      ADDITIONAL INFORMATION:
      • For same server, provide the mandatory parameters along with the same target host information.
      • For different server, provide the mandatory parameters along with different target host information.
      For information about parameters, see Preupgrade Configuration field descriptions.
    2. In the Job Schedule section, click Schedule.
      ADDITIONAL INFORMATION:
      You can schedule the job now or for a later time.
  9. Select the Session Manager or Branch Session Manager application.
  10. Click Upgrade ActionsUpgrade/Update.
  11. On the Upgrade Configuration page, select the Override preupgrade check check box.
    ADDITIONAL INFORMATION:
    When you select the check box, the upgrade process continues even when the recommended checks fail in preupgrade check.
  12. To provide the upgrade configuration details for Session Manager or Branch Session Manager, click Edit.
    ADDITIONAL INFORMATION:
  13. On the Edit Upgrade Configuration page, do the following:
    1. Do one of the following:
      ADDITIONAL INFORMATION:
      • For same server, provide the mandatory parameters along with same target host information, latest patch file, and credentials
      • For different server, provide the mandatory parameters along with different target host information, latest patch file, and credentials
      For information about parameters, see Edit Upgrade Configuration field descriptions.
    2. Complete the details, and click Save.
  14. On the Upgrade Configuration page, ensure that the Configuration Status field displays .
    ADDITIONAL INFORMATION:
    If the field displays , review the information on the Edit Upgrade Configuration page.
  15. Click Save.
  16. To save the configuration, click Save Configuration.
    ADDITIONAL INFORMATION:
    The update configuration is saved as a job in the Upgrade Jobs Status page.
  17. On the Upgrade Configuration page, click Upgrade.
  18. On the Job Schedule page, click one of the following:
    • Run Immediately: To perform the job.
    • Schedule later: To perform the job at a scheduled time.
  19. Click Schedule.
  20. Click Upgrade.
  21. On the Upgrade Management page, click .
    STEP RESULT:
    The Last Action column displays Upgrade, and the Last Action Status column displays .
  22. To Commit or Rollback, do the following:
    1. On the Upgrade Management page, select the element.
    2. Click Upgrade ActionsCommit/Rollback Upgrade.
      STEP RESULT:
      The system displays the Job Schedule page.
    3. Select the action to be performed under the Upgrade Action column.
    4. Click Run Immediately to perform the job or click Schedule later to perform the job at a scheduled time.
    5. Click Schedule.
    ADDITIONAL INFORMATION:
    When you commit the changes, the system deletes the old virtual machine.
    When you rollback, the system deletes the newly created virtual machine and starts the old virtual machine.
  23. To view the upgrade status, perform the following:
    1. In the navigation pane, click Upgrade Job Status.
    2. In Job Type, click Upgrade.
    3. Click the upgrade job that you want to view.
  24. Verify that the upgrade of the Session Manager or Branch Session Manager application is successful.