Registering a new device

Last Updated : Dec 04, 2024 |

About this task

Use this task to register and onboard a new Avaya device. For more information, refer to HealthCheck Tool Registration Feature Description on https://support.avaya.com/css/public/documents/101067434.

Before you begin

Ensure that you have the following:

  • An SSO account with a valid user ID and password registered with Avaya to login.

  • A Location ID (FL Number) of the device that you want to register.

    Note:

    • US Sold To (functional location) location number format: 000XXXXXXX (000 + 7 digits or can be 00 + 8 digits as well).

    • Outside of US (Rest of the World) FL# (Ship To) location number: 00XXXXXXXX (always 00 + 8 digits).

  • The install base of the device that needs to be onboarded must be created in Siebel.

    Note:

    Secure Access Link Registration (also called technical onboarding) requires a verified customer install base and FL or Sold to.

  • Ensure you have your IP address and host name for the KVM on RHEL host.

  • Ensure that you have placed a SAP order with the Avaya Solutions Platform S8300 material codes.

    The SAP order will automatically populate Assets under the GRT Install Base Creation.

    The ASP S8300 R6.0.x new order material codes are the following:

    • 700520308 → S8300E R6 PRELOADED TAA

    • 700520309 → S8300E R6 PRELOADED

  • Login to the GRT install base and verify that the S8300 hardware has been added.

Procedure

  1. Log on to http://support.avaya.com.
  2. On the Home page, click Diagnostic & Tools.




  3. Click Diagnostic & Tools Lookup.
  4. Click Diagnostics and Healthcheck.
  5. Click Healthcheck.
  6. Click Load Consolidated Dashboard.
  7. Enter the details in the Location/Installation ID field.
  8. Click Unregistered Assets.
  9. Find Avaya Solutions Platform S8300 asset and enter the quantity in the Location ID field. Click Register.
  10. Enter the details in the S8300RHH and SAL Gateway fields for the Avaya Solutions Platform S8300E.




  11. Click Submit.
  12. Click Submit again to confirm.

    You will receive an email with the Registration status.