Call Management System (CMS) and Communication Manager provides full reporting support including support for all enhancements and capacity increases.
You can administer Communication Manager to work with earlier releases of CMS or Avaya IQ on a limited feature and capacity basis.
The following table lists the field options for the CMS (appl mis) and supported SPI language fields on the Feature-Related System Parameters screen.
CMS (appl mis) |
SPI language |
R19.0 |
24 |
R18.1 |
24 |
R18 |
24 |
R16.1/R16.x/R17.0 |
23 |
The following table lists the field options for the IQ (appl ccr) and supported SPI language fields on the Feature-Related System Parameters screen.
IQ (appl ccr) |
SPI language |
5.2.6+
Note:
Selecting R5.2.6+ applies to R5.2.6 or R5.3.x. |
24 |
5.1/5.2 |
23 |
The following table lists the minimum release field entry combinations for IQ (appl ccr) fields.
The table also lists the Switch Protocol Interpreter (SPI) language that Communication Manager uses to establish connections with the reporting adjuncts.
CMS release |
Avaya IQ release |
SPI language |
R19.0 |
5.2.6+
Note:
Selecting R5.2.6+ applies to R5.2.6 or R5.3.x.
|
24 |
R18.1 |
5.2.6+
Note:
Selecting R5.2.6+ applies to R5.2.6 or R5.3.x.
|
24 |
R18 |
5.2.6+
Note:
Selecting R5.2.6+ applies to R5.2.6 or R5.3.x.
|
24 |
R16.1/R16.x/R17.0 |
5.1/5.2 |
23 |
To use other combinations of CMS and Avaya IQ releases, select the lowest release of one reporting adjunct. For example, CMS or Avaya IQ, enter the supported release for the other reporting adjunct, and set the Communication Manager release on the respective reporting adjuncts to the lowest release supported by the lowest release of the reporting adjunct.
For example, to configure CMS R16.1 with Avaya IQ 5.2.6+, set:
For backward compatibility, set the Communication Manager release on CMS or Avaya IQ to the latest Communication Manager release supported by the earlier release reporting adjunct.
To connect CMS and Avaya IQ to Communication Manager, match the releases of the two reporting adjuncts and the assignment of the Communication Manager release on the adjuncts using the release settings that are required to run the same link interface protocol language, that is, the SPI language.
