About configuring the CMS software

Last Updated : Mar 19, 2021 |

You can choose either of the following ways to configure the CMS software:

  • Interactive configuration. If you use the interactive option, the program automatically prompts you for the necessary information to configure the CMS software.

  • Flat file configuration. If you use what is called the flat file option, you edit a file that contains the necessary configuration data to set up the CMS software. When you execute the install program, the program runs in the background and uses the flat file to configure CMS.

Prerequisites

Before you configure the CMS software, perform the following tasks:

  • Verify that you are logged in as root.

    Important:

    You cannot directly log on as root from a remote connection. You must log on using an administered CMS user ID, then use su - root to log on with root privileges.

  • Verify that if TCP/IP is being used to connect to an ACD, the switch/LAN setup is done.

  • Verify that all file systems are mounted.