Verify that you have made all edits in the flat file. For more information, see Editing a flat file.
Ensure that CMS is turned off and that IDS is running.
Procedure
Enter cmssvc.
Note:
If you are executing the cmssvc command for the first time, the system does not display the menu. Instead, the system automatically prompts for WebLM setup, EASG setup, encryption passphrase setup. For more information, see Configuring WebLM, EASG, and the encryption passphrases.
The system displays the Call Management System Services Menu:
Avaya(TM) Call Management System Services Menu
Select a command from the list below.
1) auth_display Display feature authorizations
2) weblm_set Set up the connection to the WebLM
3) run_ids Turn Informix Database on or off
4) run_cms Turn Avaya CMS on or off
5) setup Set up the initial configuration
6) swinfo Display switch information
7) swsetup Change switch information
8) uninstall Remove the CMS rpm from the machine
9) patch_rmv Backout an installed CMS patch
10) back_all Backout all installed CMS patches from machine
11) security Administer CMS security features
Enter choice (1-11) or q to quit:
Type the option number for the setup command.
The system displays the following message:
Select the language for this server:
All languages are ISO Latin except Japanese. Selection of the
server language assumes that existing customer data is compatible. (Upgrade from any ISO Latin language to any ISO Latin language or from Japanese to Japanese is supported).
1) English
2) Dutch
3) French
4) German
5) Italian
6) Portuguese
7) Spanish
8) Japanese
Enter choice (1-8): (default: 1)
Note:
When the cmssvc setup command is running, the system does not allow any other cmsadm or cmssvc commands. The system rejects any attempt to run other cmsadm or cmssvc commands and the system displays the following error message
Please try later, setup is active.
Note:
If system setup has already been done, the program responds:
Warning!!! Setup has already been performed.
Running this command will remove all CMS data in the database.
Do you wish to proceed and re-configure CMS? (y/n): (default: n)
If the warning message is displayed, perform one of the following actions:
Enter n to exit the setup.
Enter y to continue with the setup.
Enter the number associated with the language that is used on the system.
The system displays the following message if a flat file exists; otherwise, this menu is not displayed:
The input will be read from
1) the terminal
2) a flat file
Enter choice (1-2):
Enter the number associated with the flat file option.
The system displays the following message:
*** The rest of this command is running in the background ***
Verify that the installation completed successfully by entering: tail -f /cms/install/logdir/admin.log
The -f option in the tail command updates the console as messages are written to the admin.log file. All failure messages are logged in this file. The CMS software is successfully set up when you see a message similar to the following:
Setup completed successfully <date/time>
You can edit this file and add comments about the packages that were installed or authorized.
Press Delete to exit the tail -f command.
Choose one of the following:
To install additional CMS-related feature packages (such as Forecasting or External Call History), see Maintaining and Troubleshooting Avaya Call Management System.
If you are not installing any other feature packages, do the following to turn on the CMS software:
Enter: cmssvc.
The system displays the Avaya Call Management System Services Menu.
Enter the number associated with the run_cms option.
Enter the number associated with the Turn on CMS option.
