aar_agents |
Agent Act. Recorder |
Agents being traced |
acd_groups |
ACD groups |
Global dictionary |
acd_shifts |
DSA, FSA |
Agent shifts |
acds |
User Permissions |
ACD access |
ag_ex_adm |
Exceptions |
Agent exceptions admin |
agroups |
Dictionary |
Agent groups |
arch_stat |
Archiver |
Archive status |
arch_tz |
Timezone |
Timezone administration |
dbstatus |
Backup/Restore |
Hist./forecast tables update status |
f_cdayconf1 |
Forecast |
Current Day Config. |
f_chpap |
Forecast |
Call Handling Profile |
f_chprof |
Forecast |
Call Handling Profile |
f_cstap |
Forecast |
Costs Profile |
f_cstprof |
Forecast |
Costs Profile |
f_dataarch |
Forecast |
Data Storage Alloc. |
f_spdays1 |
Forecast |
Special Day Admin |
f_status |
Forecast |
Forecast Manager Status |
f_tkgpprof |
Forecast |
Trunk Group Profiles |
sp_ex_adm |
Exceptions |
Split exceptions admin |
split_pro1 |
ACD profiles |
Split profile |
splits1 |
User Permissions |
Split access |
synonyms |
Dictionary |
Synonyms |
ten_agent2 |
Multi-tenancy |
Tenant agent assignments |
ten_cwc2 |
Multi-tenancy |
Tenant Call Work Code assignments |
ten_spl2 |
Multi-tenancy |
Tenant split/skill assignments |
ten_tkgrp2 |
Multi-tenancy |
Tenant trunk group assignments |
ten_vdn2 |
Multi-tenancy |
Tenant VDN assignments |
ten_vector2 |
Multi-tenancy |
Tenant vector assignments |
tenants2 |
Multi-tenancy |
Tenant permissions |
tg_ex_adm |
Exceptions |
Trunk group exceptions admin |
tgroups |
User Permissions |
Trunk groups access |
vdn_pro |
ACD profiles |
VDN profile |
vdn_x_adm |
Exceptions |
VDN exceptions admin |
vdns |
User Permissions |
VDN access |
vec_x_adm |
Exceptions |
Vector exceptions admin |
vectors |
User Permissions |
Vector access |
workcodes |
User Permissions |
Work codes access |
